Chapter 7 of the 2012 TCP Code deals with the critical issue of customer transfers. What must a telco do when it wins a new customer? And what are the Code rules about buying and selling customer bases?
We’ve explained some aspects of customer transfers in another post. The Compliance Checklist we’ve completed today deals with the transfer rules in fine detail. Take a look at a couple of sample pages.
Get your copy of the TCP Code Chapter 7 expert Checklist.