Cooper Mills releases guides to the Mobile Roaming Industry Standard

Mobile RoamingAs has been widely reported, the Australian Communications and Media Authority has registered a new Industry Standard aimed at reducing bill shock from international mobile roaming charges.  Cooper Mills today released two guides to help resellers of mobile services gear up for the new requirements that launch on 27 September 2013.

The Telecommunications (International Mobile Roaming) Industry Standard 2013 isn’t part of the TCP Code but as its Explanatory Statement explains:

The Standard complements the TCP Code, by implementing a number of consumer awareness measures in addition to those required by the TCP Code.

Resellers, or MVNOs as the Industry Standard calls them, need to understand the very precise requirements the new law demands of them.  And telcos that telemarket must be especially alert.

The Mobile Roaming Standard Guides

One guide is a detailed 14 page explanation of what the Industry Standard says and what it all means.  The other is a 2 page summary of the highlights.

Both guides are specifically aimed at mobile resellers that contract directly with end customers, and what they need to have in place from September 2013.  There’s more for them to do between then and May 2016 but we’ll deal with that after the immediate requirements of the Standard are under control.

Get up to speed with exactly what the Industry Standard demands, fast.

Guide to the Mobile Roaming Industry Standard
Guide to the Mobile Roaming Industry Standard
The Telecommunications (International Mobile Roaming) Industry Standard 2013 is a companion regulation to the TCP Code and beefs up consumer protection around international mobile roaming. This expert guide helps resellers to understand and comply with the Standard's first tranche of requirements, that kick in from 27 September 2013, (GST will be added at the checkout.)
Summary Guide to the Mobile Roaming Industry Code
Summary Guide to the Mobile Roaming Industry Code
This is a 2 page summary of the requirements of the Telecommunications (International Mobile Roaming) Industry Standard 2013 that apply to mobile resellers from 27 September 2013. It's a precis of our detailed guide on the Industry Standard. (GST will be added at the checkout.)

About Peter Moon

A telco lawyer with a truckload of experience
This entry was posted in International Roaming, Sales and tagged , , . Bookmark the permalink.