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2015 Compliance Attestations due in
Topics
- Advertising
- Backgrounders
- Billing
- Code Enforcement
- Communications Compliance Ltd
- Complaint Handling
- Compliance Attestation
- Compliance Plan
- Credit & Debt Management
- Critical Information Summary
- Criticising the Code
- Customer Contracts
- Customer Information Compliance Statement
- Customer Service
- Customer Transfers
- External Compliance Assessment
- Financial Hardship
- International Roaming
- Sales
- Selling a Telco Business
- Staff Training
- TIO
- Unfair Contract Terms
- Unit Pricing Rules
- Usage Notifications
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Tag Archives: checklist
Cooper Mills releases ‘Publicly Available Information’ Checklist
It’s fairly common knowledge that, by 1 April 2013, telcos will have to lodge a ‘Compliance Attestation’ with the new authority Communications Compliance. What’s less well known is that it will have to be accompanied by a ‘Customer Information Compliance … Continue reading
Cooper Mills releases Chapter 9 Checklist
Chapter 9 of the TCP Code is all new. It creates the Code compliance and monitoring framework that is intended to give the 2012 Code the teeth that the 2007 edition lacked. It’s also the Chapter that mandates a Compliance … Continue reading
