Tag Archives: checklist

Cooper Mills releases ‘Publicly Available Information’ Checklist

It’s fairly common knowledge that, by 1 April 2013, telcos will have to lodge a ‘Compliance Attestation’ with the new authority Communications Compliance.  What’s less well known is that it will have to be accompanied by a ‘Customer Information Compliance … Continue reading

Posted in Billing, Complaint Handling, Critical Information Summary, External Compliance Assessment | Tagged , , | Leave a comment

Cooper Mills releases Chapter 9 Checklist

Chapter 9 of the TCP Code is all new.  It creates the Code compliance and monitoring framework that is intended to give the 2012 Code the teeth that the 2007 edition lacked.  It’s also the Chapter that mandates a Compliance … Continue reading

Posted in Code Enforcement, Communications Compliance Ltd, Compliance Attestation, Compliance Plan, External Compliance Assessment | Tagged , , | Leave a comment