Tag Archives: enforcement

ACMA ‘Live Connected’ warning is legally doubtful

Posted on 24 January 2014 by Peter Moon

We’ve reported on ACMA’s formal warning to mobile service provider Live Connected for breaches of the TCP Code.  But we’re not at all sure that the Authority’s stated opinion on an important aspect of the law is correct.

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ACMA delivers first ‘directions to comply’ with 2012 TCP Code CIS rules

Posted on 8 July 2013 by Peter Moon

Two Victorian telcos have drawn fire from ACMA for failing to publish Critical Information Summaries as required by the 2012 TCP Code.  The Authority today announced it had issued a formal ‘direction to comply’ to each of them. A ‘direction’ … Continue reading →

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ACMA fires off TCP Code warning shots

Posted on 28 May 2013 by Peter Moon

ACMA has started its TCP Code enforcement drive with a series of formal warnings, the mildest weapon in its formidable armory.  The Authority is obviously testing the water, to see whether the industry will take its warnings seriously. If not, … Continue reading →

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No, the TCP Code 2012 isn’t ‘finished’

Posted on 15 May 2013 by Peter Moon

A telco executive remarked to us this week that she was ‘glad that the TCP Code is finished.’  We know what she meant:  the race to the line to get a 2013 Attestation Statement was over.  But the Code goes … Continue reading →

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ACMA on CIS enforcement blitz

Posted on 11 March 2013 by Peter Moon

We’re seeing a high level of activity by the TCP Code enforcement team at the Australian Communications and Media Authority.  Within a couple of days after it became mandatory for a telco to produce and publish a ‘Critical Information Summary’ … Continue reading →

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TCP Code enforcement: CommCom, ACMA detail timelines

Posted on 11 February 2013 by Peter Moon

The TCP Code calls on Code compliance monitor Communications Compliance to establish TCP Code enforcement arrangements for cooperation with other compliance stakeholders, including ACMA,  Last week, CommCom and ACMA exchanged a Memorandum of Understanding that describes how the two organisations … Continue reading →

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ACMA states enforcement ‘Rules of Engagement’

Posted on 17 October 2012 by Peter Moon

ACMA has released its 2012 Annual Report, describing the TCP Code as the ‘centrepiece’ of a ‘ better consumer experience in the telecommunications industry’ and assuring government that it is ‘watching the extent to which industry lifts its game, and … Continue reading →

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ACMA out of the blocks … Telstra gets first Direction to Comply under new Code

Posted on 8 October 2012 by Peter Moon

Telstra has the ‘honour’ of being the first telco to receive a Direction to Comply with the new TCP Code.  It’s part of the two step enforcement process that applies to the Code.

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