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2015 Compliance Attestations due in
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Tag Archives: late fee
The end of the $20 late payment fee?
The TCP Code prohibits arbitrary ‘credit management charges’. In other words, a telco can’t just slap a fixed late payment fee on an account ‘because we say so’. The ‘good old days’ of an arbitrary $10 or $20 or even … Continue reading
Posted in Credit & Debt Management, Customer Contracts
Tagged late fee, late payment fee
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