Tag Archives: sfoa

The TCP Code and your SFOA

Almost certainly, a telco’s Standard Form of Agreement needs to be updated because of the TCP Code. Here’s a checklist of ten items you should review your customer terms for. 1. Clarity and plain language Under the Code, all your … Continue reading

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SFOA Terms: What happened to the black & white lists?

One interesting change between the old and new TCP Codes is the virtual elimination of the 'black list' and 'white list' for 'unfair' and 'fair' SFOA contract terms. The lists were helpful when preparing an SFOA but the powers-that-be wanted … Continue reading

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