Category Archives: Advertising

Critical Information Summary: More guidance

Every day, it seems more telcos are releasing a Critical Information Summary or CIS. The early adopters are to be applauded for taking a lead, even though some are making mistakes along the way. The latest CIS we’ve come across … Continue reading

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Early Termination Fees: CIS statements sound legal alert

TCPCode.com.au has paid some attention this week to early instances of the ‘CIS’ or ‘Critical Information Summary’ statements that all telcos must publish for their offers by March 2013.  It turns out that CIS’s sound an alert when a telco … Continue reading

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85% of Critical Information Summaries breach ACL

We posted earlier that we’d seen some early “Critical Information Summaries” that omitted any statement of the total minimum plan cost.  So we decided to survey via a Google search.  The results strongly indicate that telcos don’t understand that they … Continue reading

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Critical Information Summary: Beware the trap

Critical Information Summaries are starting to appear in the wild, despite the fact that they are not mandatory until 1 March 2013.  But there’s a gotcha that is already catching out some telcos.  They are forgetting to include the ‘single … Continue reading

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TCP Code Unit Pricing: Will the evidence validate it?

New research into unit pricing in Australia, in the grocery sector, throws up some intriguing findings.  And they underscore the challenges that TCP Code unit pricing for telco products faces:  Will it make a difference?  Can it make a difference?  … Continue reading

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Unit Pricing: How are we going to do it, people?

Unit pricing is supposed to provide a standardised way for consumers to compare value between plans.  But unless the standard price data is also displayed in a standardised way, the value of unit pricing can be much diminished. A survey … Continue reading

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Risky business: Advertising business plans ex-GST

It’s worth remembering three things about the TCP Code and its relationship with other laws.  And that they put extra pressure on the often dangerous practice of advertising business plans ex-GST, unless you know exactly what you’re doing. We’ll explain … Continue reading

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Unit Pricing: Peter Moon comments in the AFR

With the arrival of unit pricing requirements, TCPCode.com.au editor Peter Moon has written about them in his weekly Hands On technology column in the Australian Financial Review.

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Communications Compliance switches on regulatory radar

Just four days after the TCP Code's Unit Pricing Rules kicked into force, Communications Compliance has alerted a number of telcos to compliance issues. If anyone was wondering whether the new regulator has switched on its regulatory radar yet, we … Continue reading

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Unit Pricing Rules go live

Midnight, 26 October 2012: The TCP Code’s Unit Pricing Rules are now mandatory. If you’re offering post-paid mobile plans with voice/data/SMS included $ value, or post-paid internet plans with included data, you must include certain ‘standard pricing elements’ in plan … Continue reading

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