Category Archives: Compliance Attestation

Still not registered with CommCom? Time to get on board

Posted on 28 June 2013 by Peter Moon

As it considers what to do with telcos that failed to lodge their 2013 TCP Code compliance documents, ACMA is very keen to be assured that providers have registered with Communications Compliance, the Code monitor that’s nicknamed CommCom. Its approach … Continue reading →

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ACMA fires off TCP Code ‘preliminary breach’ letters

Posted on 21 June 2013 by Peter Moon

The Australian Communications and Media Authority is notifying telcos that failed to lodge their TCP Code compliance documentation that they are subject to a ‘preliminary breach finding’.  ACMA’s letters invite any submissions the telco wants to make, to be lodged … Continue reading →

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CommCom allows grace period for compliance lodgements

Posted on 21 March 2013 by Peter Moon

Communications Compliance Ltd, the TCP Code monitor, has announced a grace period for online lodgement of mandatory annual compliance documents by telcos.  The due date of 1 April will be extended to 14 April. This looks like a CommCom initiative … Continue reading →

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Compliance Attestation: 14 working days to go

Posted on 20 March 2013 by Peter Moon

21 March 2013:  Just 14 working days before telcos must file their first TCP Code Compliance Attestation.  If you think you’re now fully compliant with TCP Code requirements, why not complete your Customer Information Compliance Statement right now, so you … Continue reading →

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Compliance Attestation: Cross-referencing mistake solved

Posted on 7 March 2013 by Peter Moon

A cross-referencing mistake in the 2012 Telecommunications Consumer Protections Code has confused some readers about what is required in a Compliance Attestation under the Code.  Let’s clear up the confusion. According to the definitions section of the Code: Compliance Attestation … Continue reading →

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Compliance Attestation: Who will file yours?

Posted on 5 March 2013 by Peter Moon

TCP Code Compliance Attestations are no longer a distant prospect.  By 1 April 2013 and no more than once a year after, someone from each telco is going to have to sit in front of a computer, tap in a … Continue reading →

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Have you received your Comms Compliance welcome letter?

Posted on 18 February 2013 by Peter Moon

By now, every telco that is subject to the Telecommunications Consumer Protections Code should have received a ‘welcome letter’ from the new Code monitor Communications Compliance Limited. If yours hasn’t yet arrived, TCPCode com.au suggests that you contact Comms Compliance … Continue reading →

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External Qualified Assessor FAQ

Posted on 16 January 2013 by Peter Moon

If a telco has more than 99,999 ‘services in operation’, it needs to appoint an ‘External Qualified Assessor’ to provide a ‘Statement of Independent Assessment’ that must be lodged with its ‘First Compliance Attestation’ no later than 1 April 2013. … Continue reading →

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What does the TCP Code require in a ‘Compliance Plan’?

Posted on 9 January 2013 by Peter Moon

The TCP Code requires every telco to have a ‘Compliance Plan’ in place by 1 March 2013.  Unfortunately, it’s not entirely clear what a ‘Compliance Plan’ requires, under the Code.

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Half-time in the compliance ballgame

Posted on 21 December 2012 by Peter Moon

The new TCP Code came into force on 1 September 2012, and requires telcos to lodge a written compliance statement by 1 April 2013. That means we’re just past the half way mark towards that deadline. How’s the Code, and … Continue reading →

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