Category Archives: Selling a Telco Business

Cooper Mills releases TCP Code ‘Chapter by Chapter’ editions

Posted on 22 September 2012 by Peter Moon

For study and training purposes, it’s often much easier to break the TCP Code into its seven main chapters.  So Cooper Mills has prepared an unofficial version of the Code that separates the chapters, omits the non-essential introductory material and … Continue reading →

Posted in Advertising, Billing, Code Enforcement, Complaint Handling, Credit & Debt Management, Customer Contracts, Customer Service, Customer Transfers, Sales, Selling a Telco Business, Staff Training | Leave a comment

Selling your customer base under the TCP Code

Posted on 9 September 2012 by Peter Moon

The TCP Code touches most aspects of telco business, but few service providers have considered its role and impact if they sell their business. When it comes to cashing in on your hard-earned customer base, the Code is more than … Continue reading →

Posted in Selling a Telco Business | Tagged , | Leave a comment