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2015 Compliance Attestations due in
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Tag Archives: business sale
Cooper Mills releases Chapter 7 Compliance Checklist
Chapter 7 of the 2012 TCP Code deals with the critical issue of customer transfers. What must a telco do when it wins a new customer? And what are the Code rules about buying and selling customer bases? We’ve explained … Continue reading
Posted in Customer Transfers, Staff Training
Tagged business sale, churn, customer base
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Selling your customer base under the TCP Code
The TCP Code touches most aspects of telco business, but few service providers have considered its role and impact if they sell their business. When it comes to cashing in on your hard-earned customer base, the Code is more than … Continue reading
Telcos now need customer consent to sell their business
TCPCode.com.au really doesn’t set out to find fault with the drafting of the new Telecommunications Consumer Protections Code. We just study it very carefully so we can help telcos comply. We can’t help it that careful reading reveals a lot … Continue reading
Posted in Criticising the Code, Customer Transfers
Tagged business sale, customer base
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