Category Archives: Compliance Plan

TCP Code Compliance Plan: You need to make your call soon

Posted on 4 February 2013 by Peter Moon

The Telecommunications Consumer Protections Code requires each telco to create documentation that the TCP Code calls a ‘Compliance Plan’ by 1 March 2013.  Your Compliance Attestation statement (to be filed by 1 April 2013) will have to certify that the … Continue reading →

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What does the TCP Code require in a ‘Compliance Plan’?

Posted on 9 January 2013 by Peter Moon

The TCP Code requires every telco to have a ‘Compliance Plan’ in place by 1 March 2013.  Unfortunately, it’s not entirely clear what a ‘Compliance Plan’ requires, under the Code.

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Cooper Mills releases Chapter 9 Checklist

Posted on 24 September 2012 by Peter Moon

Chapter 9 of the TCP Code is all new.  It creates the Code compliance and monitoring framework that is intended to give the 2012 Code the teeth that the 2007 edition lacked.  It’s also the Chapter that mandates a Compliance … Continue reading →

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