-
-
Login status
Hello, Login to start. Not a member? Join Today!-
2015 Compliance Attestations due in
Topics
- Advertising
- Backgrounders
- Billing
- Code Enforcement
- Communications Compliance Ltd
- Complaint Handling
- Compliance Attestation
- Compliance Plan
- Credit & Debt Management
- Critical Information Summary
- Criticising the Code
- Customer Contracts
- Customer Information Compliance Statement
- Customer Service
- Customer Transfers
- External Compliance Assessment
- Financial Hardship
- International Roaming
- Sales
- Selling a Telco Business
- Staff Training
- TIO
- Unfair Contract Terms
- Unit Pricing Rules
- Usage Notifications
Links
Category Archives: Financial Hardship
Cooper Mills releases Financial Hardship Template & Guide
ACMA has warned of an “early focus on compliance with the financial hardship provisions of the new Telecommunications Consumer Protection Code.” Cooper Mills has responded with a template for an updated Financial Hardship Policy, with Guidance Notes.
Financial Hardship Policies must comply with the TCP Code
The TCP Code demands that a telco has a Financial Hardship Policy, and lays down some specific rules about it. Did you know you must also have a separate summary of your full Financial Hardship Policy? And that you must … Continue reading
Posted in Credit & Debt Management, Financial Hardship
Tagged financial hardship, policy, template
Leave a comment
