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Category Archives: Unfair Contract Terms
Unfair contract terms: TCP Code raises, and lowers, the stakes
The TCP Code and the Australian Consumer Law both deal with unfair contract terms in standard form consumer contracts. In one way, the Code raises the stakes for telcos that include unfair terms in their standard contracts. But in other … Continue reading
Posted in Unfair Contract Terms
Tagged ACCC, ACL, australian consumer law, unfair contract terms
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Unfair contract terms: True tales from the crypt
ACCC’s recently announced push against unfair terms in standard form telco contracts isn’t the first time this has happened in Australia. Back in 2007, when Victoria was the only state with an anti-unfair contract terms law, Consumer Affairs Victoria launched … Continue reading
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Unfair contract terms: No court decree required
We’ve been looking at the topic of unfair contract terms in standard form consumer contracts, following ACCC’s challenge to telcos (and other industries) to delete them from their agreements. In this post, we de-bunk the myth that unfair contract terms … Continue reading
Unfair contract terms: It’s unfairness, not percentages, that counts
In response to ACCC’s line-in-the-sand report on unfair contract terms in standard form consumer contracts, TCPCode.com.au has explained why it’s words, not actions, that will attract ACCC’s attention in 2013. Now, we’ll explain why it’s unfairness, not the percentage of … Continue reading
Unfair contract terms: It’s words, not actions, that count
As we’ve noted, the TCP Code bans unfair terms in standard form consumer contracts, and so does the Australian Consumer Law. It’s important to understand that you can’t justify or remedy an unfair term by saying, ‘We never/hardly ever use … Continue reading
Posted in Unfair Contract Terms
Tagged ACCC, ACL, australian consumer law, unfair contract terms
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Unfair contract terms: ACCC puts telcos on notice
The Australian Competition and Consumer Commission has changed into enforcement gear regarding the anti-unfair contract terms rules in the Australian Consumer Law. Not only do the rules apply to telcos as part of the general law, but clause 4.5.3 of … Continue reading
