Category Archives: Customer Information Compliance Statement

CommCom allows grace period for compliance lodgements

Posted on 21 March 2013 by Peter Moon

Communications Compliance Ltd, the TCP Code monitor, has announced a grace period for online lodgement of mandatory annual compliance documents by telcos.  The due date of 1 April will be extended to 14 April. This looks like a CommCom initiative … Continue reading →

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Compliance Attestation: 14 working days to go

Posted on 20 March 2013 by Peter Moon

21 March 2013:  Just 14 working days before telcos must file their first TCP Code Compliance Attestation.  If you think you’re now fully compliant with TCP Code requirements, why not complete your Customer Information Compliance Statement right now, so you … Continue reading →

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TCP Code clause 4.1.3(f) Compliance Guide released

Posted on 7 March 2013 by Peter Moon

Telcos are now starting to realise how much detail there is in the TCP Code.  For instance, clause 4.1.3(f) requires telcos to publish website information about the warranties that apply to any hardware they supply, like handsets and modems. That … Continue reading →

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Communications Compliance releases CICS template

Posted on 19 February 2013 by Peter Moon

Telcos that have registered with TCP Code monitor Communications Compliance via its website can now download a template for the Customer Information Compliance Statement (CICS) that the TCP Code requires to be lodged by 1 April 2013, and annually thereafter. … Continue reading →

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