-
-
Login status
Hello, Login to start. Not a member? Join Today!-
2015 Compliance Attestations due in
Topics
- Advertising
- Backgrounders
- Billing
- Code Enforcement
- Communications Compliance Ltd
- Complaint Handling
- Compliance Attestation
- Compliance Plan
- Credit & Debt Management
- Critical Information Summary
- Criticising the Code
- Customer Contracts
- Customer Information Compliance Statement
- Customer Service
- Customer Transfers
- External Compliance Assessment
- Financial Hardship
- International Roaming
- Sales
- Selling a Telco Business
- Staff Training
- TIO
- Unfair Contract Terms
- Unit Pricing Rules
- Usage Notifications
Links
Tag Archives: communications compliance
Still not registered with CommCom? Time to get on board
As it considers what to do with telcos that failed to lodge their 2013 TCP Code compliance documents, ACMA is very keen to be assured that providers have registered with Communications Compliance, the Code monitor that’s nicknamed CommCom. Its approach … Continue reading
No, the TCP Code 2012 isn’t ‘finished’
A telco executive remarked to us this week that she was ‘glad that the TCP Code is finished.’ We know what she meant: the race to the line to get a 2013 Attestation Statement was over. But the Code goes … Continue reading
CommCom allows grace period for compliance lodgements
Communications Compliance Ltd, the TCP Code monitor, has announced a grace period for online lodgement of mandatory annual compliance documents by telcos. The due date of 1 April will be extended to 14 April. This looks like a CommCom initiative … Continue reading
Compliance Attestation: 14 working days to go
21 March 2013: Just 14 working days before telcos must file their first TCP Code Compliance Attestation. If you think you’re now fully compliant with TCP Code requirements, why not complete your Customer Information Compliance Statement right now, so you … Continue reading
Exactly what is “Communications Compliance Limited”?
Communications Compliance Limited is a newly created regulatory body, responsible for systematically monitoring that telcos are complying with the 2012 Telecommunications Consumer Protections Code. TCPCode.com.au asks, and answers, 13 questions about the new authority that will figure prominently in the … Continue reading
Communications Compliance switches on regulatory radar
Just four days after the TCP Code's Unit Pricing Rules kicked into force, Communications Compliance has alerted a number of telcos to compliance issues. If anyone was wondering whether the new regulator has switched on its regulatory radar yet, we … Continue reading
Comms Compliance appoints Executive Director
TCP Code compliance watchdog Communications Compliance has appointed Christiane Gillespie-Jones to the key role of Executive Director. As Communications Alliance’s Manager of Policy and Regulation, Gillespie-Jones was closely involved with the process that produced the new Code, and is well … Continue reading
Posted in Communications Compliance Ltd
Tagged communications compliance, gillespie-jones
Leave a comment
Cooper Mills releases Chapter 9 Checklist
Chapter 9 of the TCP Code is all new. It creates the Code compliance and monitoring framework that is intended to give the 2012 Code the teeth that the 2007 edition lacked. It’s also the Chapter that mandates a Compliance … Continue reading
Welcome to TCPCode.com.au
After a couple of years of gestation, a new Telecommunications Consumer Protections Code is just around the corner. As at 1011 July 2012, think ‘dayshours’ not ‘weeksdays’. Make no mistake, this Code will make a big difference to the way … Continue reading
Posted in Backgrounders
Tagged background, communications compliance, compliance, regulation, tcp code
Leave a comment
