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2015 Compliance Attestations due in
Topics
- Advertising
- Backgrounders
- Billing
- Code Enforcement
- Communications Compliance Ltd
- Complaint Handling
- Compliance Attestation
- Compliance Plan
- Credit & Debt Management
- Critical Information Summary
- Criticising the Code
- Customer Contracts
- Customer Information Compliance Statement
- Customer Service
- Customer Transfers
- External Compliance Assessment
- Financial Hardship
- International Roaming
- Sales
- Selling a Telco Business
- Staff Training
- TIO
- Unfair Contract Terms
- Unit Pricing Rules
- Usage Notifications
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Tag Archives: sales
Critical Information Summary: Keep it simple
Critical Information Summary documents are now compulsory and we’ve lost track of the number of them we’ve been asked to review over the last 48 hours, but amid the blur one thing is very clear: It’s better to keep CIS … Continue reading
Posted in Critical Information Summary
Tagged CIS, Critical Information Summary, sales
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When is a CIS not a CIS?
Answer: When it doesn’t follow the rules in the TCP Code. The Code sets out detailed rules about the form and contents of a Critical Information Summary, and you can’t just type ‘Critical Information Summary’ at the top of a … Continue reading
Posted in Advertising, Critical Information Summary, Sales
Tagged advertising, CIS, Critical Information Summary, sales
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