Tag Archives: australian consumer law

The TCP Code and the Australian Consumer Law both deal with unfair contract terms in standard form consumer contracts. In one way, the Code raises the stakes for telcos that include unfair terms in their standard contracts. But in other … Continue reading →

As we’ve noted, the TCP Code bans unfair terms in standard form consumer contracts, and so does the Australian Consumer Law.  It’s important to understand that you can’t justify or remedy an unfair term by saying, ‘We never/hardly ever use … Continue reading →