Tag Archives: small business

Memo to telcos: TCP Code applies to small business customers

Posted on 3 December 2012 by Peter Moon

The Telecommunications Consumer Protections Code probably isn’t a very good name for the new law.  It makes it sound like it only applies to B2C telco contracts.  In fact, almost the whole of the TCP Code applies to many B2B … Continue reading →

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Small business loses unfair contract terms protection

Posted on 27 September 2012 by Peter Moon

Mostly, the 2012 TCP Code offers stronger customer protections than its 2007 predecessor. One notable exception is the rules against unfair terms in telco contracts.  In the old Code, they applied in favour of both personal/residential customers and small business … Continue reading →

Posted in Criticising the Code, Customer Contracts | Tagged , | Leave a comment