TCP Code clause 4.1.3(f) Compliance Guide released

TCP CodeTelcos are now starting to realise how much detail there is in the TCP Code.  For instance, clause 4.1.3(f) requires telcos to publish website information about the warranties that apply to any hardware they supply, like handsets and modems.

That would include (a) details of the ‘consumer guarantees’ that apply automatically under the Australian Consumer Law and (b) details of any manufacturer’s warranty and (c) details of any voluntary extra warranty given by the telco itself.

TCPCode.com.au has released a TCP Code Compliance Guide for clause 4.1.3(f) including sample wording about the ACL consumer guarantees and guidance notes.

Buy your ‘Website Info – Hardware Warranties’ Compliance Guide

Website Info - Hardware Warranties
Website Info - Hardware Warranties
The TCP Code requires a telco that supplies hardware to publish website information about applicable warranties and the Australian Consumer Law consumer guarantees. This guide tells you exactly what you need to know and do to comply. (GST will be added at the checkout.)

Note to shoppers:  We may email you with information and offers directly related to telco regulation and legal services, but you’ll be able to opt out if you wish.

 

About Peter Moon

A telco lawyer with a truckload of experience
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