Tag Archives: CICS

ACMA fires off TCP Code ‘preliminary breach’ letters

Posted on 21 June 2013 by Peter Moon

The Australian Communications and Media Authority is notifying telcos that failed to lodge their TCP Code compliance documentation that they are subject to a ‘preliminary breach finding’.  ACMA’s letters invite any submissions the telco wants to make, to be lodged … Continue reading →

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CommCom allows grace period for compliance lodgements

Posted on 21 March 2013 by Peter Moon

Communications Compliance Ltd, the TCP Code monitor, has announced a grace period for online lodgement of mandatory annual compliance documents by telcos.  The due date of 1 April will be extended to 14 April. This looks like a CommCom initiative … Continue reading →

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TCP Code clause 4.1.3(f) Compliance Guide released

Posted on 7 March 2013 by Peter Moon

Telcos are now starting to realise how much detail there is in the TCP Code.  For instance, clause 4.1.3(f) requires telcos to publish website information about the warranties that apply to any hardware they supply, like handsets and modems. That … Continue reading →

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Communications Compliance releases CICS template

Posted on 19 February 2013 by Peter Moon

Telcos that have registered with TCP Code monitor Communications Compliance via its website can now download a template for the Customer Information Compliance Statement (CICS) that the TCP Code requires to be lodged by 1 April 2013, and annually thereafter. … Continue reading →

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TCP Code demands particular info on telco websites

Posted on 23 November 2012 by Peter Moon

The TCP Code is studded with requirements that particular telco information must be published on websites and/or otherwise readily available to the public.  In fact, when a telco lodges its ‘Compliance Attestation’ early in 2013, it will have to provide … Continue reading →

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