Login status
Hello, Login to start. Not a member? Join Today!-
2015 Compliance Attestations due in
Topics
- Advertising
- Backgrounders
- Billing
- Code Enforcement
- Communications Compliance Ltd
- Complaint Handling
- Compliance Attestation
- Compliance Plan
- Credit & Debt Management
- Critical Information Summary
- Criticising the Code
- Customer Contracts
- Customer Information Compliance Statement
- Customer Service
- Customer Transfers
- External Compliance Assessment
- Financial Hardship
- International Roaming
- Sales
- Selling a Telco Business
- Staff Training
- TIO
- Unfair Contract Terms
- Unit Pricing Rules
- Usage Notifications
Links
Tag Archives: Website
TCP Code clause 4.1.3(f) Compliance Guide released
Telcos are now starting to realise how much detail there is in the TCP Code. For instance, clause 4.1.3(f) requires telcos to publish website information about the warranties that apply to any hardware they supply, like handsets and modems. That … Continue reading
Posted in Backgrounders, Customer Information Compliance Statement
Tagged CICS, hardware, warranty, Website
Leave a comment
TCP Code demands particular info on telco websites
The TCP Code is studded with requirements that particular telco information must be published on websites and/or otherwise readily available to the public. In fact, when a telco lodges its ‘Compliance Attestation’ early in 2013, it will have to provide … Continue reading