Tag Archives: Information

Training to beat bill shock

Talk about a shock:  The TCP Code actually requires telcos to train sales staff to help customers estimate their likely usage and choose the most appropriate plan! Let’s not beat around the bush here. For most of twenty years, many … Continue reading

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TCP Code demands particular info on telco websites

The TCP Code is studded with requirements that particular telco information must be published on websites and/or otherwise readily available to the public.  In fact, when a telco lodges its ‘Compliance Attestation’ early in 2013, it will have to provide … Continue reading

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